Retail & Grocery
Prevent Loss. Protect Customers. Improve Flow.
Retailers across North America are facing an unprecedented theft crisis. Our ADA-compliant swing gates and optical turnstiles provide secure entry and exit management without disrupting customer flow — integrating seamlessly with POS, barcode, and RFID systems.
$9B
Lost to retail theft in Canada in 2024
Retail Council of Canada
$45B
Lost to shoplifting in the U.S. in 2024
NRF / L.A. Darling
18%
Year-over-year increase in shoplifting incidents
NRF 2025 Report
28%
Increase in organized retail crime in 2025
Rocateq Security
The Security Challenge
& Our Solution
Canadian retailers lost an estimated $9 billion to theft in 2024 — nearly double the $5 billion recorded in 2018. Across North America, U.S. retailers lost $45 billion to shoplifting in the same year, with retail shrink reaching a decade-high of 1.68%. The National Retail Federation reported an 18% year-over-year increase in shoplifting incidents, with 91% of retailers noting that aggression tied to theft also increased.
Organized retail crime (ORC) has escalated dramatically, with coordinated theft operations targeting specific high- value merchandise using teams of boosters. ORC incidents were up 28% in 2025, and transnational criminal organizations are now involved in a significant share of major retail theft events across Canada and the U.S.
Turnstile Security Systems provides a proven physical deterrent at the point of highest vulnerability: the store exit. Our ADA-compliant swing gates create a controlled exit channel that requires receipt verification before customers can leave. When integrated with your POS or barcode scanning system, the gate only opens upon a valid receipt scan — eliminating the "walk-out" theft that has become epidemic in grocery and big-box retail.
Our optical turnstiles at store entrances provide an additional layer of control, creating a professional, welcoming environment while deterring opportunistic theft. Unlike security guards, our gates operate 24/7 without fatigue, sick days, or turnover costs. The result is a consistent, reliable loss prevention solution that pays for itself through reduced shrinkage.
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Frequently Asked Questions
Can gates integrate with POS or barcode systems?
Yes. Our retail gates integrate seamlessly with POS systems, barcode scanners, and RFID readers. The gate only opens upon a valid receipt scan or access credential, creating a controlled exit that eliminates walk-out theft.
Do ADA gates comply with the 36-inch clearance requirement?
Yes. All our ADA swing gates meet the minimum 36-inch clearance requirement, ensuring full compliance with ADA and AODA accessibility standards.
Will gates disrupt the customer experience?
No. Our gates are designed to be welcoming and professional. In normal operation, they open smoothly for customers with valid receipts. The deterrent effect comes from the physical presence of the gate, not from confrontational interactions.
How quickly can gates be installed in an existing retail location?
Standard retail installations typically take 1–2 days depending on the number of exit points. We work around your store hours to minimize disruption to operations.
Ready to Secure Your Retail Facility?
Our specialists will design a tailored access control solution for your specific needs — at no cost or obligation.