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Venue Security

STADIUM & ARENA SECURITY: HOW TURNSTILES ARE TRANSFORMING FAN SAFETY ACROSS NORTH AMERICA

With 39% of fans reporting witnessing crime near venues, stadium operators are investing in physical access control to protect fans and revenue.

39%

Of fans have witnessed crime near sports venues

30-40%

Throughput improvement vs. staffed entry

$2.4B

Annual ticket fraud losses in North America

95%

Reduction in ticket fraud with barcode turnstiles

Stadiums and arenas present a unique security challenge: they must process thousands of fans quickly while maintaining strict access control, preventing ticket fraud, and ensuring the safety of everyone inside. Traditional staffed entry points are slow, expensive, and inconsistent. Modern turnstile systems are transforming how venues manage this challenge.

THE DUAL MANDATE: SPEED AND SECURITY

A major sports venue processing 20,000 fans before a game has approximately 90 minutes to get everyone through the gates. With staffed entry points processing 400–600 fans per hour per lane, this requires 35–50 entry lanes operating simultaneously — a massive staffing cost. Turnstile systems can process 1,200–1,800 fans per hour per lane, reducing lane requirements by 50–60% while simultaneously improving security.

TICKET FRAUD: A $2.4 BILLION PROBLEM

Ticket fraud — including counterfeit tickets, duplicate scans, and unauthorized entry — costs North American sports venues an estimated $2.4 billion annually. Turnstile systems with real-time ticket validation eliminate duplicate scans entirely and reduce counterfeit ticket entry by over 95%, as each ticket is verified against the venue's central ticketing database at the point of entry.

“Since installing turnstile systems at all entry points, our ticket fraud incidents have dropped to near zero. The ROI was evident within the first season.”

— Director of Operations, Major League Sports Venue

Venue Management Case Study (anonymized)

FAN SAFETY: ADDRESSING THE 39% PROBLEM

A National Institute of Justice study found that 39% of sports fans have witnessed criminal activity near or inside a sports venue. Physical access control addresses this in two ways: by preventing unauthorized individuals from entering the venue, and by creating a documented record of everyone who entered, which is invaluable for post-incident investigation.

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